Privacy & Cookie Policy

Who we are

Our website address is:


UKDIRECT.NZ is aimed specifically for use by residents of New Zealand and is governed by its laws and regulations. By using this web site from outside of New Zealand you understand that such regulations in your own jurisdiction are not enforceable in New Zealand and you accept that UKDIRECT.NZ is not liable whatsoever for not complying with any such regulations enforced in your home country or region.

UKDIRECT.NZ regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all UKDIRECT.NZ users, and conforms to Internet privacy standards. By using the web site UKDIRECT.NZ it is understood that all users accept the terms and conditions of this policy. If you have questions or concerns regarding this statement and or policy, you should first contact our Customer Services Department at (+64) 6 280 2324 or email

Collection of Information

In order to use the UKDIRECT.NZ website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by UKDIRECT.NZ is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website.

Embedded content from other websites

Our website is supported by advertising revenue, and sometimes we receive commissions for ads you see and links you click on. To help us keep track of referrals we’ve made and ads we’ve show, we (and our service providers) use small text files called cookies and similar technology our your device. These cookies do not reveal your identity but may track your web use and behaviour.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of Collected Information

Any details collected from UKDIRECT.NZ customers are required in order to provide you with our products and/or services and a high level of customer service. Correspondence is recorded in order to provide service references.

Retention and Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information on our website, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at

What rights you have over your data

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at

You may be required to provide contact information (such as name, Email, Billing and Shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


UKDIRECT.NZ uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at  or using the unsubscribe feature on the email. You will be notified when your personal information is collected by any third party directly on UKDIRECT.NZ that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

UKDIRECT.NZ may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. UKDIRECT.NZ does not share any information with third parties for any unknown or unrelated uses.


Who we share your data with

We use Google Analytics but do not track personally identifiable information. Read more about Google’s compliance with international privacy regulations: –

Cookie Policy

A cookie is a small data file that the website UKDIRECT.NZ will write to your computer’s hard drive when you use the website. This cookie file contains only session identifier information. UKDIRECT.NZ uses cookies solely to maintain user submitted data throughout the UKDIRECT.NZ website Most Website browsers automatically accept cookies, but settings can usually be changed to display a warning before accepting a cookie, or to refuse all cookies. However, if you choose to disable the receipt of cookies from the UKDIRECT.NZ website, you may not be able to take full advantage of certain features of the site.

Types of Data collected

Among the types of Personal Data that this website may collect, by itself or through third parties, there are: Cookies, Usage data, first name, email address and geographic position. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this website.
Any use of Cookies – or of other tracking tools – by this website or by the owners of third party services directly used by this website, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for this Website to provide its services.

Links Advertisements and Promotions

Links on the UKDIRECT.NZ site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of UKDIRECT.NZ

Compensation for Third Party Advertisements and Links

UKDIRECT.NZ is an independent shopping guide, however some merchant listings, banners and promotions that appear on this website are from Third Party companies from which we receive compensation, at no extra cost to you the user. We may receive compensation from our partners for placement of merchant details, their products or services or promotions. We may also receive compensation if you click on certain links posted on UKDIRECT.NZ. Compensation arrangements may affect the order, position or placement of merchant information. 

Embedded content from other websites

Articles Links and Advertisments on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.